{"id":805,"date":"2021-12-27T17:04:03","date_gmt":"2021-12-27T17:04:03","guid":{"rendered":"https:\/\/www.earlyparrot.com\/blog\/?p=805"},"modified":"2023-06-27T08:41:18","modified_gmt":"2023-06-27T08:41:18","slug":"how-great-customer-service-leads-to-referrals-8-ultimate-ways","status":"publish","type":"post","link":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/","title":{"rendered":"How Great Customer Service Leads to Referrals: 8 Ultimate Ways"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.earlyparrot.com\/blog\/the-importance-of-customer-service-in-word-of-mouth-marketing\/\">Customer service<\/a> is <strong>crucial <\/strong>to retaining your customers. But can customer service leads to <a href=\"https:\/\/www.earlyparrot.com\/blog\/referral-marketing-strategies-that-work-for-saas-e-commerce-list-building\/\">referrals<\/a> and hence <strong>grow <\/strong>your business?<\/p>\n\n\n\n<p>You want to grow your business through referrals but are doing right to <strong>achieve <\/strong>that goal? <\/p>\n\n\n\n<p>It&#8217;s often <strong>easier <\/strong>said than done. You might think that the only way to <a href=\"https:\/\/www.earlyparrot.com\/blog\/how-to-get-referrals-from-happy-clients\/\">get referrals<\/a> is to <strong>hope<\/strong>.<\/p>\n\n\n\n<p>Wrong!  <\/p>\n\n\n\n<p>In fact, there are a <strong>few tricks <\/strong>for getting your customers to <strong>refer new clients<\/strong>. <\/p>\n\n\n\n<p>Today, we&#8217;ll discuss <strong>8 easy ways<\/strong> how spotless customer service leads to <strong>referrals<\/strong>, <strong>fueling growth<\/strong>, and <strong>growing <\/strong>your business from the bottom line.<\/p>\n\n\n\n<p>Here we go!<\/p>\n\n\n\n<h2 id=\"1-make-your-customers-feel-like-they-re-the-most-important-people-in-the-world\">#1 Make your customers feel like they&#8217;re the <span style=\"text-decoration: underline;\">most important people<\/span> in the world<\/h2>\n\n\n\n<p>When it comes to <strong>customer service<\/strong>, the little things mean a lot. <\/p>\n\n\n\n<p>If you can make your customers feel <strong>special <\/strong>and <strong>important<\/strong>, they&#8217;re more likely to refer their friends. <\/p>\n\n\n\n<p>Here are some <strong>simple ways <\/strong>to do this include:<\/p>\n\n\n\n<ul>\n<li>greeting them by name, <\/li>\n\n\n\n<li>remembering their preferences, and <\/li>\n\n\n\n<li>going above and beyond to help them out.<\/li>\n<\/ul>\n\n\n\n<p>If you can show that you <strong>genuinely <\/strong>care about your customers, they&#8217;ll be more likely to <strong>refer <\/strong>you.<\/p>\n\n\n\n<p><strong><em>TIP: <em>Make sure you have&nbsp;<\/em><strong><em><a href=\"https:\/\/hiverhq.com\/customer-service-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer service software<\/a><\/em><\/strong><em> in place for tracking customer data so that you can personalize the experience.<\/em><\/em> <em>For example, you can use tools like <a href=\"https:\/\/cloudtalk.io\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">CloudTalk<\/a> to facilitate your customer service, too. <\/em><\/strong><\/p>\n\n\n\n<h2 id=\"2-be-honest-with-them-and-always-provide-great-customer-service\">#2 Be <span style=\"text-decoration: underline;\">honest<\/span> with them and always provide <span style=\"text-decoration: underline;\">great customer service<\/span><\/h2>\n\n\n\n<p>At times, it might seem to be easier to lie about:<\/p>\n\n\n\n<ul>\n<li>Issues;<\/li>\n\n\n\n<li>Problems;<\/li>\n\n\n\n<li>Robustness of your solution <\/li>\n<\/ul>\n\n\n\n<p>All in all, think that you&#8217;ll <strong>avoid criticism<\/strong>. <\/p>\n\n\n\n<p>However, telling the <strong>truth <\/strong>pays off. <\/p>\n\n\n\n<p>Eventually, you&#8217;ll find that most of the time people will <strong>appreciate <\/strong>it! They often return for more purchases in the <strong>future <\/strong>and are much more likely to refer you.<\/p>\n\n\n\n<p>For example, if a customer asks for an item that is<strong> out of stock<\/strong>, be honest with them about it! Most people will <strong>understand <\/strong>and appreciate your honesty.<\/p>\n\n\n\n<p>Making things right when a <strong>mistake <\/strong>happens also goes a long way in <strong>winning <\/strong>over customers. Customers might have been <strong>upset <\/strong>at first however they can tell when you are being honest with them. <\/p>\n\n\n\n<p>For instance, if there are <strong>problems <\/strong>with an order, address it as <strong>quickly <\/strong>as possible. <\/p>\n\n\n\n<p>Make sure that your customers receive what they <strong>paid for<\/strong>. <\/p>\n\n\n\n<p>If you cannot deliver, provide a <strong>full refund<\/strong> right away.<\/p>\n\n\n\n<p>Alternatively, you can offer to <strong>credit <\/strong>their <strong>next purchase<\/strong> or give them something else of <strong>value<\/strong>.<\/p>\n\n\n\n<h2 id=\"3-provide-excellent-product-knowledge-to-help-customers-make-decisions\">#3 Provide <span style=\"text-decoration: underline;\">excellent product knowledge<\/span> to help customers make decisions<\/h2>\n\n\n\n<p>If you can help your customers find the<strong> right products<\/strong> for them, they&#8217;ll be more likely to <strong>recommend <\/strong>you to their friends.<\/p>\n\n\n\n<p>Why?<\/p>\n\n\n\n<p>Simply because people often refer others when they&#8217;re <strong>confident <\/strong>that those people will receive excellent service and get <strong>exactly <\/strong>what they need. <\/p>\n\n\n\n<p>So product knowledge is <strong>crucial <\/strong>in this regard as it ensures that your customers are getting the best product for their <strong>needs<\/strong>.<\/p>\n\n\n\n<p>When you&#8217;re able to provide <strong>good product knowledge<\/strong>, it also helps customers feel confident in their purchase. <\/p>\n\n\n\n<p>In this case, they know that they can rely on you to give them <strong>accurate <\/strong>information and that they&#8217;re making the <strong>right decision<\/strong>. This often leads to referrals down the road.<\/p>\n\n\n\n<p><em><strong>TIP: Make sure your employees are well-trained in product knowledge so that they can help customers make the right decisions.<\/strong><\/em> <\/p>\n\n\n\n<h2 id=\"4-offer-a-100-satisfaction-guarantee-or-money-back-policy-no-questions-asked\">#4 Offer a <span style=\"text-decoration: underline;\">100% satisfaction guarantee<\/span> or <span style=\"text-decoration: underline;\">money back policy<\/span>, no questions asked&nbsp;<\/h2>\n\n\n\n<p>Stand by your products and services, offer a <strong>100%<\/strong> satisfaction guarantee or <strong>money back policy<\/strong>. This type of policy <strong>reassures <\/strong>customers that they&#8217;re making the right decision by choosing your company. <\/p>\n\n\n\n<p>They know they can always get their money <strong>back <\/strong>if they&#8217;re <strong>not happy<\/strong> with what they receive. So it shows them that you&#8217;re quite <strong>confident <\/strong>in your products or services. <\/p>\n\n\n\n<p>Remember that above all, they have the peace of mind they&#8217;ll be able to <strong>reach <\/strong>you if any problems arise.<\/p>\n\n\n\n<p><em><strong>TIP: Make sure the policy is clearly stated on all promotional material so customers know exactly what to expect!<\/strong><\/em><\/p>\n\n\n\n<h2 id=\"5-if-you-can-t-find-what-they-want-find-it-for-them\">#5 If you can&#8217;t find what they want, <span style=\"text-decoration: underline;\">find it for them<\/span>&nbsp;<\/h2>\n\n\n\n<p>If a customer asks for something that you<strong> don&#8217;t carry<\/strong> in your store, try to find it for them.<\/p>\n\n\n\n<p>This shows that you&#8217;re willing to go the<strong> extra mile<\/strong> within your <a href=\"https:\/\/printify.com\/pod-glossary\/customer-service\/\">customer service<\/a> to help out your customers and that you&#8217;re<strong> not just interested<\/strong> in making a sale. <\/p>\n\n\n\n<p>It also <strong>builds trus<\/strong>t between you and the customer, which often leads to referrals in the end.<\/p>\n\n\n\n<p><em><strong>TIP: Make sure your employees always go the extra mile for customers, even if it means spending time away from their friends and family. It&#8217;s worth it in the long run!<\/strong><\/em><\/p>\n\n\n\n<h2 id=\"6-answer-their-questions-quickly-and-thoroughly-so-they-get-an-answer-as-quickly-as-possible\">#6 Answer their questions quickly and thoroughly so they <span style=\"text-decoration: underline;\">get an answer as quickly as possible<\/span><\/h2>\n\n\n\n<p>People <span style=\"text-decoration: underline;\">rely on<\/span> referrals from their friends and family.<\/p>\n\n\n\n<p>Why?<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.earlyparrot.com\/blog\/reasons-why-you-need-a-referral-program\/\">reason<\/a> is that they know &#8211; those people will receive <strong>great service<\/strong>. <\/p>\n\n\n\n<p>If you can answer questions <strong>quickly<\/strong>, without making customers wait for an answer or ask to speak to your manager, they&#8217;ll be more likely to <strong>recommend you<\/strong>!<\/p>\n\n\n\n<p>This is especially <strong>important <\/strong>when it comes to <strong>online <a href=\"https:\/\/www.earlyparrot.com\/blog\/8-good-practices-to-power-up-your-sales\/\">sales<\/a><\/strong> through platforms like Amazon where customers often rely on reviews to find out <strong>more <\/strong>about the product they&#8217;re considering. <\/p>\n\n\n\n<p>In this case, people want to <strong>feel <\/strong>like their questions are being answered <strong>promptly<\/strong> and that you aren&#8217;t trying to make it <strong>difficult <\/strong>for them, even if things do go <strong>wrong<\/strong>.<\/p>\n\n\n\n<p><em><strong>TIP: Make sure your employees know how important their role is in this process so that customers got answers quickly!<\/strong><\/em><\/p>\n\n\n\n<h2 id=\"7-send-thank-you-notes-or-emails-after-every-purchase-even-if-it-s-just-a-thank-you-email\">#7 Send <span style=\"text-decoration: underline;\">&#8220;Thank you&#8221; notes<\/span> or <span style=\"text-decoration: underline;\">emails<\/span> after every purchase &#8211; even if it&#8217;s just a &#8220;thank you&#8221; email!&nbsp;<\/h2>\n\n\n\n<p>People <strong>love <\/strong>to feel appreciated and valued. Especially when they&#8217;re spending money <strong>with you<\/strong>. <\/p>\n\n\n\n<p>So sending a thank-you note or email <strong>after every purchase<\/strong> is a great way to show your customers that the sale wasn&#8217;t just about making a <strong>quick buck<\/strong> &#8211; but it was also about <strong>building relationships<\/strong>.<\/p>\n\n\n\n<p><em><strong>TIP: Make sure all of your employees know how important this is so that they can send thank-you notes after every purchase<\/strong>!<\/em><\/p>\n\n\n\n<h2 id=\"8-ask-for-referrals-from-happy-customers\">#8 Ask for referrals from <span style=\"text-decoration: underline;\">happy customers<\/span> <\/h2>\n\n\n\n<p>People love to get discounts, especially when it comes from their friends! <\/p>\n\n\n\n<p>So you can <strong>ask for referrals<\/strong> from happy customers by providing an incentive such as <strong>10% off the next purchase<\/strong> when referred by someone else (or something similar).<\/p>\n\n\n\n<p>If you&#8217;re looking for <strong>new leads<\/strong>, offering an incentive such as this is a great way to encourage them to <strong>share your product<\/strong> with someone they know.<\/p>\n\n\n\n<p><em><strong>TIP: Make sure all of your employees are aware of the referral process so that both parties feel confident in what&#8217;s going on.<\/strong> <\/em><strong><em>Use <a href=\"https:\/\/sparkbay.com\/en\/culture-blog\/employee-pulse-survey-6\">pulse surveys<\/a> to check the levels of it.<\/em><\/strong><\/p>\n\n\n\n<p><em><strong>Also, make sure you&#8217;re monitoring the process, including when referrals are made and who they were referred by so that everyone is getting credit for the sale!<\/strong><\/em><\/p>\n\n\n\n<h2 id=\"final-words-what-to-remember\">Final words: What to remember?<\/h2>\n\n\n\n<p>If you want to connect with your customers and provide them with an experience that they will <strong>love<\/strong>, then one of the best ways is by providing <strong>great customer service<\/strong>. <\/p>\n\n\n\n<p>Above all, great customer service leads to <strong>referrals <\/strong>for your business because people talk about their positive experiences <strong>all the time<\/strong>. <\/p>\n\n\n\n<p>So whether it be through <strong><a href=\"https:\/\/www.earlyparrot.com\/blog\/how-to-increase-word-of-mouth-marketing\/\">word-of-mouth<\/a><\/strong> or on <a href=\"https:\/\/www.earlyparrot.com\/blog\/social-media-marketing-and-referral-marketing-a-power-couple\/\">social media<\/a>, recommending good businesses becomes <strong>part of our culture<\/strong> today. <\/p>\n\n\n\n<p>So hopefully, the above-mentioned tips will help you provide <strong>better customer service <\/strong>so you could reap those <a href=\"https:\/\/www.earlyparrot.com\/blog\/parrotinspires-how-to-choose-the-best-rewards-for-your-referral-program-participants\/\">rewards<\/a> down the line!<\/p>\n\n\n\n<p>Good luck!&nbsp;\ud83d\ude09&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer service is crucial to retaining your customers. But can customer service leads to referrals and hence grow your business? You want to grow your business through referrals but are doing right to achieve that goal? It&#8217;s often easier said than done. You might think that the only way to get referrals is to hope. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":806,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4,5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>8 Easy Ways to Get Referrals from Customer Leads - EarlyParrot<\/title>\n<meta name=\"description\" content=\"Great customer service can lead to referrals? This is how providing excellent customer service leads to referrals growing your brand. \u2705\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8 Easy Ways to Get Referrals from Customer Leads - EarlyParrot\" \/>\n<meta property=\"og:description\" content=\"Great customer service can lead to referrals? This is how providing excellent customer service leads to referrals growing your brand. \u2705\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\" \/>\n<meta property=\"og:site_name\" content=\"Referral Marketing Blog - EarlyParrot\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EarlyParrotApp\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-27T17:04:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-27T08:41:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5.png\" \/>\n\t<meta property=\"og:image:width\" content=\"964\" \/>\n\t<meta property=\"og:image:height\" content=\"679\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Gaetano Caruana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Early_Parrot\" \/>\n<meta name=\"twitter:site\" content=\"@Early_Parrot\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gaetano Caruana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\"},\"author\":{\"name\":\"Gaetano Caruana\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/person\/3a7d702941cc16f35d63beb6d0073adc\"},\"headline\":\"How Great Customer Service Leads to Referrals: 8 Ultimate Ways\",\"datePublished\":\"2021-12-27T17:04:03+00:00\",\"dateModified\":\"2023-06-27T08:41:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\"},\"wordCount\":1239,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#organization\"},\"articleSection\":[\"Business\",\"Referral Marketing Tips\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\",\"url\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\",\"name\":\"8 Easy Ways to Get Referrals from Customer Leads - EarlyParrot\",\"isPartOf\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#website\"},\"datePublished\":\"2021-12-27T17:04:03+00:00\",\"dateModified\":\"2023-06-27T08:41:18+00:00\",\"description\":\"Great customer service can lead to referrals? This is how providing excellent customer service leads to referrals growing your brand. \u2705\",\"breadcrumb\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.earlyparrot.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Great Customer Service Leads to Referrals: 8 Ultimate Ways\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#website\",\"url\":\"https:\/\/www.earlyparrot.com\/blog\/\",\"name\":\"Referral Marketing Blog - EarlyParrot\",\"description\":\"Looking for referral marketing tips for your loyalty program? Check out the best referral marketing ideas, strategies, software, referral programs, and more.\",\"publisher\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.earlyparrot.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#organization\",\"name\":\"EarlyParrot\",\"url\":\"https:\/\/www.earlyparrot.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/01\/earlyparrot-2.png\",\"contentUrl\":\"https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/01\/earlyparrot-2.png\",\"width\":135,\"height\":135,\"caption\":\"EarlyParrot\"},\"image\":{\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/EarlyParrotApp\/\",\"https:\/\/twitter.com\/Early_Parrot\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/person\/3a7d702941cc16f35d63beb6d0073adc\",\"name\":\"Gaetano Caruana\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ef7f92ce61bc2df43f149fdf909401d4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ef7f92ce61bc2df43f149fdf909401d4?s=96&d=mm&r=g\",\"caption\":\"Gaetano Caruana\"},\"description\":\"Founder of EarlyParrot.com EarlyParrot is a brandable, easy to integrate referral marketing solution for SaaS, E-Commerce &amp; Email list building.\",\"sameAs\":[\"https:\/\/www.earlyparrot.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"8 Easy Ways to Get Referrals from Customer Leads - EarlyParrot","description":"Great customer service can lead to referrals? This is how providing excellent customer service leads to referrals growing your brand. \u2705","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/","og_locale":"en_US","og_type":"article","og_title":"8 Easy Ways to Get Referrals from Customer Leads - EarlyParrot","og_description":"Great customer service can lead to referrals? This is how providing excellent customer service leads to referrals growing your brand. \u2705","og_url":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/","og_site_name":"Referral Marketing Blog - EarlyParrot","article_publisher":"https:\/\/www.facebook.com\/EarlyParrotApp\/","article_published_time":"2021-12-27T17:04:03+00:00","article_modified_time":"2023-06-27T08:41:18+00:00","og_image":[{"width":964,"height":679,"url":"https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5.png","type":"image\/png"}],"author":"Gaetano Caruana","twitter_card":"summary_large_image","twitter_creator":"@Early_Parrot","twitter_site":"@Early_Parrot","twitter_misc":{"Written by":"Gaetano Caruana","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#article","isPartOf":{"@id":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/"},"author":{"name":"Gaetano Caruana","@id":"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/person\/3a7d702941cc16f35d63beb6d0073adc"},"headline":"How Great Customer Service Leads to Referrals: 8 Ultimate Ways","datePublished":"2021-12-27T17:04:03+00:00","dateModified":"2023-06-27T08:41:18+00:00","mainEntityOfPage":{"@id":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/"},"wordCount":1239,"commentCount":1,"publisher":{"@id":"https:\/\/www.earlyparrot.com\/blog\/#organization"},"articleSection":["Business","Referral Marketing Tips"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/","url":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/","name":"8 Easy Ways to Get Referrals from Customer Leads - EarlyParrot","isPartOf":{"@id":"https:\/\/www.earlyparrot.com\/blog\/#website"},"datePublished":"2021-12-27T17:04:03+00:00","dateModified":"2023-06-27T08:41:18+00:00","description":"Great customer service can lead to referrals? This is how providing excellent customer service leads to referrals growing your brand. \u2705","breadcrumb":{"@id":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.earlyparrot.com\/blog\/how-great-customer-service-leads-to-referrals-8-ultimate-ways\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.earlyparrot.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How Great Customer Service Leads to Referrals: 8 Ultimate Ways"}]},{"@type":"WebSite","@id":"https:\/\/www.earlyparrot.com\/blog\/#website","url":"https:\/\/www.earlyparrot.com\/blog\/","name":"Referral Marketing Blog - EarlyParrot","description":"Looking for referral marketing tips for your loyalty program? Check out the best referral marketing ideas, strategies, software, referral programs, and more.","publisher":{"@id":"https:\/\/www.earlyparrot.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.earlyparrot.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.earlyparrot.com\/blog\/#organization","name":"EarlyParrot","url":"https:\/\/www.earlyparrot.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/01\/earlyparrot-2.png","contentUrl":"https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/01\/earlyparrot-2.png","width":135,"height":135,"caption":"EarlyParrot"},"image":{"@id":"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/EarlyParrotApp\/","https:\/\/twitter.com\/Early_Parrot"]},{"@type":"Person","@id":"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/person\/3a7d702941cc16f35d63beb6d0073adc","name":"Gaetano Caruana","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.earlyparrot.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ef7f92ce61bc2df43f149fdf909401d4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ef7f92ce61bc2df43f149fdf909401d4?s=96&d=mm&r=g","caption":"Gaetano Caruana"},"description":"Founder of EarlyParrot.com EarlyParrot is a brandable, easy to integrate referral marketing solution for SaaS, E-Commerce &amp; Email list building.","sameAs":["https:\/\/www.earlyparrot.com"]}]}},"uagb_featured_image_src":{"full":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5.png",964,679,false],"thumbnail":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5-150x150.png",150,150,true],"medium":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5-300x211.png",300,211,true],"medium_large":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5-768x541.png",640,451,true],"large":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5.png",640,451,false],"1536x1536":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5.png",964,679,false],"2048x2048":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5.png",964,679,false],"cherry-blog-default":["https:\/\/www.earlyparrot.com\/blog\/wp-content\/uploads\/2021\/12\/undraw_survey_05s5-392x260.png",392,260,true]},"uagb_author_info":{"display_name":"Gaetano Caruana","author_link":"https:\/\/www.earlyparrot.com\/blog\/author\/root\/"},"uagb_comment_info":1,"uagb_excerpt":"Customer service is crucial to retaining your customers. But can customer service leads to referrals and hence grow your business? You want to grow your business through referrals but are doing right to achieve that goal? It&#8217;s often easier said than done. You might think that the only way to get referrals is to hope.&hellip;","_links":{"self":[{"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/posts\/805"}],"collection":[{"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/comments?post=805"}],"version-history":[{"count":23,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/posts\/805\/revisions"}],"predecessor-version":[{"id":4730,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/posts\/805\/revisions\/4730"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/media\/806"}],"wp:attachment":[{"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/media?parent=805"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/categories?post=805"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.earlyparrot.com\/blog\/wp-json\/wp\/v2\/tags?post=805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}